Opinions on NPS (Net Promoter Score) vary widely. But the reality is that a lot of organizations use NPS. Indeed, it has become a standard…
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How a simple adjustment to NPS can make the metric much more representative of customer sentiment. Full article
Through candid conversations, we found out that over the past 15 years, all Blue employees have personally volunteered for a variety of local non-profit organizations….
If you ever wondered what kind of large companies use drones and if they are seeing a return on their drone investment; you might enjoy…
We are delighted to be working with a great team at AmazonFresh. Most people don’t realize that the subsidiary of Amazon (the apple to zucchini…
Influence Marketing Research is a unique engagement that is not only done to understand the market and guide internal decisions, but to also create broad awareness of market…
Some research topics are more relatable than others. This latest product testing, conducted for Saber Innovations for the Starlight Syringe, was a delightful project to…
What could be better than to work with a company that was created by its own ‘customers’ out of necessity? Our newest client, SCAN Health…
Over the past ten years, companies have appeared to be insecure. ‘Would you recommend me?’ is constantly being asked. This trend has spread so far…
While in the midst of a health and wellness US consumer segmentation, global IoT market analysis study, Millennials’ perception of the US healthcare system report,…